Last updated: 24 August 2026
1. Digital product, no physical shipping
Jewel Frame is a fully digital product. We do not ship any physical goods, and there are no courier charges, shipping addresses, or delivery partners involved in your order.
2. How your Product is delivered
Once your payment is successfully confirmed, access to your Jewel Frame prompt library is sent automatically to the email address you provide at checkout. Delivery typically happens within a few minutes of payment confirmation.
3. What to do if you haven't received it
If you do not see the delivery email within 15 minutes of payment:
- Check your spam, promotions, or junk folder
- Confirm the email address entered at checkout was correct
- Write to askeverydayco@gmail.com with your order number or payment reference, and we will resend your access within 24 hours
4. Delivery delays
While delivery is automatic and near-instant, occasional delays can happen due to email provider filtering or high order volume. If you experience a delay, our support team will manually verify and resend your access as quickly as possible.
5. Access after delivery
Once delivered, your access to the prompt library does not expire, and any future updates to the library are included at no extra cost.
6. Contact
For any delivery issues, write to askeverydayco@gmail.com and we will respond within 24 to 48 hours.