Last updated: 24 August 2026
Jewel Frame ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, and how it is used when you visit jewelframe.com (the "Site") or purchase our digital products.
1. Information we collect
Information you give us:
- Name, email address, and phone number (if provided) when you place an order or contact support
- Payment information entered at checkout, processed entirely by Razorpay, our payment gateway, we do not collect or store your card, UPI, or banking details ourselves
Information collected automatically:
- Device and browser type, IP address, pages visited, and time spent on the Site
- Cookies and similar tracking technologies used to run the Site and measure ad performance
2. How we use your information
We use your information to:
- Process your order and deliver your Product to your email
- Send order confirmations, delivery emails, and support responses
- Improve the Site and understand which content and offers perform well
- Run and measure advertising, including Meta (Facebook/Instagram) ads, using tools like the Meta Pixel and Conversions API
- Recover abandoned checkouts and send relevant follow-up emails, where you have not opted out
3. Sharing your information
We do not sell your personal information. We share it only with:
- Razorpay, to process your payment securely
- Pabbly Connect and similar automation tools, to deliver your product and record order data
- Meta, in the form of hashed, non-identifiable data, for ad measurement and retargeting
- Law enforcement or regulators, only if legally required
4. Cookies
The Site uses cookies to remember your cart, measure traffic, and support advertising. You can disable cookies in your browser settings, though some parts of the Site may not function correctly without them.
5. Data security
We use industry-standard measures, including SSL encryption, to protect your information. Payment data is handled entirely within Razorpay's PCI DSS Level 1 certified systems and never touches our own servers.
6. Data retention
We retain your order and contact information for as long as necessary to fulfil your order, meet legal and tax obligations, and resolve any disputes.
7. Your rights
You may request access to, correction of, or deletion of your personal information at any time by writing to askeverydayco@gmail.com. We will respond within a reasonable timeframe.
8. Children's privacy
This Site is not directed at children under 18. We do not knowingly collect personal information from minors.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date at the top will reflect the most recent revision.
10. Contact
For any privacy-related questions, write to askeverydayco@gmail.com.